Innovative Technology Professional with Extensive Experience in Customer Service and Web Development

  • 15+ years building professional websites
  • Project management, graphic design, copy writing, and coding skills
  • Client-focused customer service experience
  • Proactive, conscientious teammate
My Resume
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What I'm Looking For

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  • A customer-facing technical support role.
  • A smart team with an organized process.
  • Learning opportunities to expand my skillset.

Technical Background and Skills

I have over 15 years' experience writing HTML, CSS and JavaScript. I have worked with many platforms and frameworks: React, Python, Node, Flask, Express, Ruby on Rails, JSP, PHP, .NET, and WordPress.

In my role at Telmate as the sole web developer on the marketing team for 4.5 years, I took a deep dive into the WordPress ecosystem and got lots of experience with:

  • Setting up child themes.
  • Designing and creating unique themes for a brand.
  • Custom page templates (e.g., for landing pages).
  • Custom post types.
  • Editing and creating plugins.
  • Implementing a multisite.
  • Creating cheat sheets for non-developer content contributors.
  • User management and customizing roles.
  • WordPress security.
  • WordPress optimization.
  • All kinds of general PHP hackery.

I also know all about:

  • Vanilla JavaScript and jQuery.
  • Site optimization for page performance.
  • Version control: SVN, CVS, git, and github.
  • Bug and story tracking in Bugzilla, JIRA, Pivotal Tracker, and LiquidPlanner.
  • SEO, marketing automation, Google Analytics, Google Web Master Tools.
  • Page optimization for Google Ads' Quality Score.
  • A/B testing with Split, Google Website Optimizer, Optimizely, and Visual Website Optimizer.
  • Data-driven design.

Valuable Team Member

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  • I collaborate well with Designers, Engineers, and Product Teams, on project planning and priorities; helping determine product road maps and project schedules; assessing a dev timeline's feasibility; and identifying granularities within larger stories for isolated, phased rollouts (deadline trade-offs).
  • I love learning from teammates across disciplines, pair-programming, and collaborating in general.
  • I regularly communicate status updates, and proactively participate in project tracking with team members, including daily face-to-face intelligent interaction.
  • Overall, I'm a solution-oriented, collaborative, smart teammate.
  • I proactively contribute to team culture.